Privacy Policy.
Vital Home Care ("we," "us" or "our") respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.
This policy covers this website only. It does not cover information collected in the course of providing care. If you become a client, any health information we receive while providing services is handled under our separate Notice of Privacy Practices, where it applies.
Information we collect
Information you give us. When you request care, contact us or apply for a job, we may collect your name, phone number and email address; the town or ZIP code where care is needed; who the care is for and when it may be needed; a general description of the help you are looking for; and any other details you choose to include.
Please do not send detailed medical information through this website. Our forms are meant for general inquiries. We will gather the information needed for care through a secure process once we speak with you.
Information collected automatically. When you visit the site, we and our service providers may collect basic technical information, such as your browser type, device, pages visited and general location based on your IP address. We collect this using cookies and similar tools, such as website analytics.
How we use your information
We use the information we collect to respond to your questions and requests for care, contact you about services you asked about, review job applications, understand how visitors use the site so we can improve it, keep the site secure, and meet legal and regulatory requirements.
How we share your information
We do not sell your personal information. We may share information with service providers who help us run this website and our business, such as website hosting, form, email and analytics providers. They may use it only to provide those services to us.
We may also share information when required by law, to protect the rights and safety of our clients, staff or others, or as part of a business transfer such as a merger or sale.
Cookies and your choices
Most browsers let you block or delete cookies. If you do, some parts of the site may not work as intended. If we send you emails, you can stop them at any time using the unsubscribe link or by contacting us.
How we protect your information
We use reasonable administrative, technical and physical safeguards to protect the information we collect. However, no website or online transmission is completely secure, so we cannot guarantee absolute security.
How long we keep it
We keep information only as long as needed for the purposes described here, or as required by law.
Children's privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, please contact us and we will delete it.
Links to other websites
Our site may link to other websites, such as government or health resources. We are not responsible for their privacy practices, so please review their policies.
Changes to this policy
We may update this policy from time to time. When we do, we will post the updated version on this page.
Contact us
If you have questions about this policy, contact Vital Home Care at (984) 237-2526 or info@vitalhomecareagency.com.